My day with Sprint…
For the past two months I have been having trouble sending text messages with my phone. I can get on the internet just fine.. look at my porn perfectly good… send and receive emails just dandy.. instant message .. no problem …
I love build ups..
BUT I GET ERRORS WHEN I SEND TEXT MESSAGES!!
Granted, it does not happen every time I send a text message and actually it only happens when I am at home or near the sprint store .. *ahem* a mile apart from each other. I think there were a couple of fuck you no texting from you places.. but the point is it is annoying when you try to send a text and you get an error telling you to try again…
So here is me at the store, I am picking up my Treo after leaving it with them to test. They tell me; “It’s our network… sorry … we will get it fixed soon.”
*cough… gasp…* excuse me?
I ask the clerk; “If messaging only works half the time, shouldn’t I only pay half the bill?” You could tell by the deer in headlights look I was receiving she was done… I explained to her how if I cannot use my texting like I should, then I should only pay for half the service.
She thinks she is smart; “You have unlimited text correct?” This is not the point… I tell her; “texting becomes limited when I can’t send them.”
She access my account and sees I used about 986 text messages last month. She says; “Well apparently some of them went through.” I chuckle and ask; “How many of those were re attempts to send the same message?” Head lights…
She concludes.. “What would you like me to do?”
I suggest… “If my texting only works half the time then I should only be required to pay half the bill.” headlights…
I explain to her.. “If I pay for a service which only works half the time, then I shouldn’t be required to pay full price. If the service worked all the time I wouldn’t be here… wouldn’t you agree?”
headlights… “Well… I dont see why you cant just try to send it again.”
I conclude.. “I shouldn’t have to come to a sprint store to find out why your stuff is broken and I should still pay full price for it.”
I finally receive my credit because the person next to her whom is also behind the counter understood the entire time. I was credited my eleven dollars for the past two months of text services and I was on my way.
BTW I pay five dollars for unlimited texting.. my credit was eleven dollars for three months worth of frustrations. My point of the credit was based on pure principle… Fuckers…
That was yesterday….
Today, I get a text message on my phone from an old friend of mine, Angel. She and I have been friends for like thirteen years. We met up on AOL like in 1995 or something. Over the past year, we lost contact. No matter what I tried, emails were getting sent back, never saw her online with AIM, nothing… then out of the blue today I get a text message. She tells me her email has changed, etc. I am happy to know that I have not lost what I consider a really good friend… even if we only talk on the internet… It’s things like this that frustrate me with Sprint, when I can’t send a fucking text message… *extends middle finger*